Keep Your Residents Comfortable with Our Advantage Program

You work hard as a property manager and deserve a major Advantage. That’s why we’ve drafted the Service Experts Advantage Program™ to take work off your hands. You can keep your residents content by letting us keep them comfortable.

For no money down and one minimal monthly fee, we’ll put in new heating and cooling systems and water heaters in your community. We’ll also perform seasonal maintenance and repairs at no extra charge.

You won’t have to worry about fielding service requests as your residents can get in touch with us directly. Our crew of licensed and experienced professionals is always happy to help your community 24/7/365.

These are just a few reasons why you’ll appreciate our Advantage Program for multifamily residences and gated communities. But the benefits don’t stop there. Frequently you can get immediate new equipment rebates from your utility company. That’s money right back in your pocket!

With our Buy Back Program, you can find the same great benefits and coverage on your existing HVAC and water heater equipment. We’ll issue payment to you and infuse capital into your business.

Here are a few more reasons why trying the Advantage Program is a wise move for your property.

Save Thousands on Installation Costs

As an Advantage Program member, your monthly fee handles everything that comes with installing new heating, cooling and water heating equipment.

This includes:

  • Air conditioners
  • Air handlers
  • Heat pumps and ductless mini-splits
  • Furnaces and boilers
  • Water heaters and water treatment
  • Package units
  • PTAC or space heaters
  • Rooftop units

There’s no down payment, up-front purchase costs or installation fees. There’s no impact to your debt-to-income ratio. And you’ll be given the opportunity to change heating and cooling from capital expenditures to operating expenditures while maximizing tax deductions.

If ownership changes, it’s not anything to be concerned of. Your coverage is wholly transferrable to the new owner.

Installation, Repairs and Maintenance Are All Covered

Advantage Program members don’t spend anything extra other than one low monthly fee. You’ll be able to precisely budget heating, cooling and water expenses, because there are no hidden fees or monthly rate increases over the term.

Not to mention, your residents become eligible for the best service from our ACE-certified technicians. Our Experts have gone through comprehensive education to qualify for the highest accreditation in our industry. They’re given background checks and are well-known for their expertise, attention to detail and courteous customer service.

Your residents will receive all-inclusive, worry-free comfort while you’ll benefit from:

  • No trip charges or diagnostic fees
  • No repair costs for parts or labor
  • Included annual maintenance and air filters

These savings can really add up over time. Here are a couple of the most popular repairs we do. As a valued Advantage Program member, you won’t pay a dime extra for repairs or parts:

  • Standard blower motor—$0 member | $650 nonmember
  • Dual capacitor—$0 member | $273 nonmember
  • Outdoor fan motor—$0 member | $738 nonmember
  • Clean condensate pan and drain line—$0 member | $121 nonmember
  • Trip charge—$0 member | $99 nonmember
  • Air filter—$0 member | cost varies for nonmember based on filter type

We’ll monitor all your maintenance, safety checks and filter scheduling so you have even less to stay on top of. If you already work with your own maintenance staff, we can make special arrangements for repair and maintenance services.

Avoid the Line with Priority Service

Our Advantage Program members are our biggest priority. When your residents need emergency repairs, they’ll be able to skip the wait with included priority service, even if it’s a strenuous night, weekend or holiday. Our Experts are ready to keep your community comfortable. And you won’t pay a dime for trip or overtime charges—ever!

Who We Are

Neal Harris Service Experts has been a trustworthy name in home comfort for quite a while. We’re North America’s largest home and commercial services company and the top provider of heating and cooling and water heating systems.

We proudly develop innovative and energy-efficient solutions geared toward property managers like you. In fact, more than 1.9 million customers, including thousands of property managers, already benefit from our Advantage Program, which is sponsored by Brookfield Asset Management.

With a large service network of around 4,000 company technicians, installers and plumbers across 29 states, Neal Harris Service Experts is large enough to take care of all your needs and small enough to think about your bottom line and your residents’ comfort.

Our Business Comfort Guarantee to You

At Neal Harris Service Experts, we’re devoted to doing our absolute best. Picking an HVAC partner is a decision that will affect you and your residents for years to come. Our Business Comfort Guarantee is our written promise to providing exceptional service, giving you the assurance that you have selected the right partner.

Design and Engineering Excellence Guarantee

We will make sure the mechanical system is well sized for you residents’ heating, cooling and water heating needs. If our design does not meet your site-specific requirements, we will make the needed modifications for no extra charge.

Price Guarantee

The price we quote is the price you pay. Our Price Guarantee helps protect you from any additional installation costs related to your heating, cooling or water heating system.

Environmental Focus

We are committed to overseeing our work in an environmentally sustainable way by recycling as many items as we’re able to, including metal, circuit boards, cardboard and batteries. Our goal is to leave as much waste as possible out of landfills.

Property Protection and Client Respect

Our installers will respect and protect your property while in your community.

Register Now to Enjoy Member Benefits Immediately

Heating, cooling and water heaters can be a headache in multifamily and gated communities. When you’re an Advantage Program member, we’ll take care of all of it, including installation, repairs, maintenance and even scheduling. That way, you can focus on more important things while improving your bottom line. Now that’s peace of mind! Give us a call at 816-787-0500 today to get started.

*For HVAC Service Memberships, certain warranty exclusions and limitations apply. See your signed agreement for full terms and conditions. For the Advantage Program™, please see your signed Advantage Program Agreement for full details and exclusions. Lease with approved credit; visit for details.

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