10 Questions to Ask an HVAC Contractor

Choosing the best HVAC contractor to replace or service your home comfort system can be daunting. That selection is significant because the contractor you hire seriously impacts your HVAC system’s quality, endurance and efficiency for years to come.

To make it easier for you to come to an informed decision, research various companies in your community that might be a good fit for the job. Once you narrow it down to a few candidates with enough experience and positive reviews, get in touch with each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

This ought to be the first question on your list. Hiring a licensed contractor makes sure that they fulfill the state and local criteria for HVAC companies. Then, insurance safeguards you from liability in case of accidents during the project. A reputable HVAC contractor can provide evidence of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems come in various sizes and strengths. Installing an HVAC system that isn't the right size for your space causes inefficient performance and could limit the unit’s life expectancy. An experienced contractor can examine your home and decide the appropriate heating and cooling capacity of your new HVAC equipment for maximum comfort and longevity.

3. What Brands Do You Carry or Recommend?

Various furnace and air conditioning brands offer systems with differing qualities, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that can help you find the most appropriate fit for your needs. To get an idea of equipment quality and prices, consider requesting a list of brands the contractor endorses and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is better than a verbal estimate. With an itemized written estimate, you can identify what the contractor charges for each component, including labor, helping you know more about where your money is going. Get estimates from multiple HVAC contractors to help you compare prices and protect you from unforeseen costs.

Remember, extremely low estimates don’t always bring on the savings you expect. You’ll likely end up with substandard equipment and inferior customer service, or the company will tack on extra fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC profession’s standard. However, you should also question companies about parts and equipment warranties. A few HVAC contractors offer extended warranties and satisfaction guarantees, indicating confidence in their technicians and equipment.

6. Do You Offer Maintenance Services?

Regular tune-ups are crucial to maximize your HVAC system’s efficiency and life span. Consider choosing a contractor that offers tiered memberships to fit your preferences and budget. Signing a maintenance agreement with your heating and cooling company encourages solid long-term HVAC performance. It also means you won't have to restart your search for a skilled contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

The majority of HVAC work requires permits from local or state officials. A reputable contractor should handle this process for you, saving you time and anxiety throughout the installation process.

8. What Are My Payment Options?

It’s worthwhile to understand how a contractor structures their payment schedule. Be sure to ask if they offer financing options or if they expect full payment as soon as the work is complete.

9. How Long Will the Installation Take?

HVAC installation times will change based on the project's size and scope. Still, having a clear timeline is crucial to minimize disruption to your day-to-day routine. Your contractor should provide a realistic time frame to start and end the project and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor should be able to advise you on ways to enhance energy efficiency by doing a home energy audit. Making the effort to add insulation, replace old windows, seal air leaks and perform other specific actions may help you qualify for a less expensive heating and cooling system. The result is a more budget-friendly up-front investment and lower utility expenses for years to come.

Contact Neal Harris Service Experts for HVAC Contracting Services in Kansas City

At Neal Harris Service Experts we understand that choosing the right HVAC contractor is an important decision you shouldn’t take lightly. As industry leaders with years of experience and as one of approximately 100 Service Experts locations across North America, the staff at Neal Harris Service Experts proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our dedication to excellence is reflected in our considerable selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer security and knowing we performed a job well done.

So, if you’re looking for a trusted HVAC partner, don’t hesitate to reach out at 816-787-0500. Whenever you contact a Service Experts office like Neal Harris Service Experts, we’ll be ready to answer your questions and help you make the appropriate decisions for your heating and cooling needs.