Service Experts of Raleigh Helps Man Go Above and Beyond for His Neighbor

June 29, 2016

This past May, Service Experts Heating and Air Conditioning of Raleigh received a phone call from a wonderful man named Jimmy from the Raleigh community who told us about a very exciting project he was planning for his neighbor Kyla.

Kyla Tracy is an exceptional 9 year old who was born with Osteogenesis Imperfecta, also known as brittle bone disease. She depends on a wheelchair to get from one point to another and her residence was not wheelchair friendly, due in large part to the size of the wheelchair. When Jimmy realized the situation, he considered remodeling the Tracy family’s house to make it fully wheel-chair compatible. But because of the age of the home, it was going to be more work than he first thought. Looking for another way, Jimmy decided to try converting the Tracy family’s carport into a wheelchair friendly living area, which would contain Kyla’s own bedroom, bathroom, playroom, and kitchen area.

Ready to get started, Jimmy began contacting local businesses, including electricians, building supply companies, and plumbers and they all said they would be thrilled to help and donate services and supplies. He asked Service Experts of Raleigh for the HVAC (heating, ventilation, and air conditioning) part of Kyla’s new mini suite. Our Service Experts team members went to the house to find out more about the renovation and were amazed by how intelligent and kind Kyla was and they decided they had to contribute.

Kyla’s father, Jared Tracy, said he expected to pay for the $12,000 HVAC equipment for his little girl’s new mini suite, but with the help of Lennox and RE Michel, Service Experts was able to present the Tracy’s an invoice that read:

“We’re more than honored to present you with a complete HVAC (heating and air conditioning) system at no charge as long as we can all have a hug.”

The employees at Service Experts of Raleigh were thrilled to help provide such a precious girl with a much-deserved place for her to live that accommodates her wheelchair and allows her to move around safely and efficiently. But it’s not over yet. Kyla’s family is fundraising to purchase a wheel-chair friendly vehicle to better transport Kyla and her family. To read more or to donate to the Tracy’s van, please click through to their GoFundMe account.

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