What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your air conditioning system needs repair at your Kansas City home and you have no idea what to expect. It’s nerve-wracking enough to welcome an air conditioner repair technician into your home, but then to wonder what they’re going to do could add even more unnecessary stress. Not to worry! Neal Harris Service Experts is here to update you on the general air conditioning repair process so you’ll be informed when an expert AC service technician needs to visit your home.

AC Repair Starts Simple

When the service tech comes to your home, they should initially request to check your thermostat. It might sound ridiculous, but they need to take a look at it to verify that it’s not just a thermostat settings error. The repairman will confirm the thermostat is set to cool and then lower the temperature to see if that will activate the air conditioner. A faulty or incorrectly connected wire could be the only thing that’s preventing you from having a comfortable home.

If this doesn’t fix the problem, the technician may need to look at your circuit breaker box. They might switch the circuit switches to off and then back to on to see if that resolves the issue with your air conditioning system.

Getting to the nitty-gritty of AC Repair

The service tech will then probably request to see the air conditioner. Similar to a doctor, the repairman will start their trial and error testing process. There are multiple factors that could be the reason for an air conditioner that isn’t functioning properly, and it’s up the service tech to examine all the possible reasons starting from the most typical issues to the least. The process could take anywhere from five minutes to sixty, and sometimes longer.

During the AC diagnosis, they will probably check the air filter to verify it’s not obstructed or in need of replacing. They will examine the AC refrigerant levels, make sure the air condenser fan is spinning properly, verify that the size of your air conditioning system is correct for the size of your home, and examine the electronics, safety controls, and wiring.

Have answers, will fix

Once the AC service tech has determined the problem, he should explain all your choices to you. The conversation will usually start with the service tech explaining what the trouble is, what part (if any) failed, how or why it died, and what that part does for your air conditioning system.

The repairman will then go into your options, which will involve swapping out the part and fixing the issue, but could also involve upgrading parts of the air conditioner, the air conditioner itself, or your entire HVAC system. In certain cases, it may make more sense to buy a whole new heating and AC system, particularly if the air conditioner is past its prime, or susceptible to breaking down again and end up with you spending more on AC repairs by the time it’s all said and done. The repairman will discuss how much time, effort, and cost it will take to fix the issue.

The service tech might now explain what could have been done to avoid the trouble or part failure and how to prevent a future issue. This usually includes seasonal maintenance, which not only helps stop an AC breakdown, but in most situations also keeps your air conditioning warranty valid. Most expert AC repair companies will offer an annual service plan so you don’t have to stress about making future AC tune-up appointments for your home.

At the end, they will discuss the process for repairing the failed part or correcting the issue. If you elect that AC repair is better for you than purchasing an upgraded air conditioning system, the service tech will order any parts necessary and schedule your follow-up appointment to repair your A/C system. Or, if the part needed is already available on their van, they will move forward with the AC repair work with your go-ahead.

Remember that throughout Kansas City you’re in good hands with Neal Harris Service Experts. Our repairmen are NATE-certified and have received extensive background checks so you can feel comfortable with the people we send into your home. If you ever think of any questions about your AC or what to expect with your AC repair, give us a call 24/7 at 816-787-0500 and we’ll be happy to explain the process.

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