We Can Repair Any Kind of Gas Fireplace in Kansas City

Gas fireplaces make adding warmth to your Kansas City home easy. Just flip a switch or squeeze a button for instant heat.

They’re also quite simple to use. Unlike their woodburning alternatives, there’s no need to use firewood or clean up ashes. But like any other natural gas equipment, these fireplaces have to have routine maintenance to help them run efficiently and avoid malfunctions.

When your fireplace won’t start or won’t stay lit, the professionals at Neal Harris Service Experts can help. Use our easy-to-follow tips first. If your fireplace still isn’t running correctly, let us know. We can handle any type. All of our technicians are NATE certified, which means they’ve finished in-depth education to better serve you. And all of our excellent work is backed by a 100% Satisfaction Guarantee for a year.*

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be a few reasons why your fireplace won’t ignite. Remove the cosmetic plate beneath your fireplace to access its parts.

  1. Is a breaker tripped? Take a look at your home’s electrical panel and adjust breakers as necessary.
  2. Is the gas flowing? Verify the valve is in the “open” setting.
  3. Is the pilot light on? If it has blown out, follow manufacturer instructions to rekindle. Connect the vent cap to halt drafts from putting it out.
  4. Pilot light ignites but won’t stay on? There could be an issue with the thermocouple, a metal safety sensor that regulates gas flow.
  5. Pilot light stays on but fireplace won’t light? It could be the thermopile, a metal piece that converts heat to electricity to open the gas valve.

If you suspect there’s a problem with the thermocouple or thermopile, ask for assistance.

Fireplace is Making Odd Sounds or Smells

  • Rumbling or roaring noises? Adjust the flame and vacuum the burners once they’ve fully cooled.
  • Grinding or shrieking sounds? Have Neal Harris Service Experts fix or put in a new blower.
  • Strange scents? Clean the fireplace’s interior and flue with the steps below. If you smell rotten eggs or burning wires, turn off the fireplace, ventilate your home and get in touch with us right away.

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a consistent basis can help it run more efficiently and avoid pricey failures. It may even help it last longer.

  1. Confirm your fireplace is totally cooled.
  2. Turn the gas off by turning the valve to “off.”
  3. Pull out the gas logs, examine them for cracks and clean them with a soft-bristled brush.
  4. Remove the lava rocks, vacuum them individually and get rid of soot with the brush.
  5. Clean the interior of the fireplace with a vacuum hose attachment.
  6. Rub down interior edges with a wet cloth. Use warm, soapy water to get rid of dust or soot collections.
  7. Return lava rocks and logs in the same arrangement.
  8. Clean the glass casing with special fireplace glass cleaner and let it dry. Windex is not recommended as it can corrode the glass or cause it to break.
  9. If you have a vented gas fireplace, examine the outside vent and discard debris such as leaves or bird nests.
  10. Check your carbon monoxide detector is working appropriately.

Schedule Annual Maintenance Today

Once your fireplace is heating again, schedule regular maintenance with us. These inspections can potentially discover issues before they develop. We’ll check your components for damage. We’ll also make certain there aren’t any leaks and that pressurization levels are correct.