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Frequently Asked Questions

There’s often a simpler solution to your comfort problem. Maybe you can find the answer you’re looking for in our FAQ below!

• How often should a furnace be serviced?

  Homeowners should have their furnace or boiler system serviced one or more times a year. This may help prolong the heating system’s life span and help to reduce repairs and utility costs.

• Is preventative furnace maintenance worth it?

  Heater maintenance is like car maintenance. Preventative furnace maintenance is key to helping your home heating be as durable as possible.

• What can be done to protect my home from carbon monoxide?

  Here are a couple things you can do to keep your family protected from carbon monoxide:

  • Warm up your car or truck out of your garage. Cars are a significant source of carbon monoxide poisoning, so do not leave yours going in the enclosed space of a garage. The same is true for gas equipment such as lawn mowers or snowmobiles.
  • Don’t run ovens or grills as heaters. These appliances are safe when used right but can make carbon monoxide when used for an extended period of time in small spaces.
  • Don’t turn on a gas generator indoors because it produces fumes.
  • Have your chimney inspected by a specialist. This ensures chimneys and vents aren’t blocked and are connected appropriately.
  • Confirm gas appliances are operating correctly, particularly your heater. You can ensure efficient, safe operation by booking routine furnace maintenance with Neal Harris Service Experts.
  • Place your preferred model of carbon monoxide and smoke detector on every floor of your home, particularly near bedrooms and common areas where gas appliances can be found.

• How can I bring my heating costs down?

  Maintaining your systems will help bring costs down. Check our helpful in-depth information about keeping your systems healthy. This will inform you about proper maintenance and why it’s important.

• What brands do you install and service?

  We service and install all popular makes, makes and models. As a bigger HVAC company, we can get fast access to parts and systems for prompt replacements.

• Do you provide emergency service?

  Yes. Our Experts are simply a short way away, whether you’re in need of a furnace repair in the dark of a cold winter night or an AC replacement before a heat wave arrives.