Neal Harris Service Experts Reviews

Average Customer Rating
4.6/5 stars based on 10,031 Reviews
luann M.
kansas city, missouri
"I seldom make recommendations."
amy B.
kansas city, missouri
"reliable, quality service"
dr young Y.
kansas city, missouri
norberto G.
kansas city, missouri
"Excellent service, prompy=t and efficient"
carol W.
kansas city, missouri
"My technicians we're great"
sherry W.
blue springs, missouri
"Tech was great and on time. I was suppose to receive a bid for replacing the unit but still have not received anything"
colleen K.
leawood, kansas
"Good quality work and good service technicians"
john H.
riverside, missouri
"prompt service when you really need it followed by expertise"
patrick B.
overland park, kansas
"happy with servive"
yvonne C.
kansas city, missouri
"I feel Raymond Sylvester was very Efficient and knowledgeable. He was very professional and took care of the problem."
mark F.
kansas city, missouri
hal H.
overland park, kansas
"They were on time, courteous, explained the system they had installed, and left the area clean."
elaine B.
kansas city, missouri
carlene L.
kansas city, kansas
leslie M.
peculiar, missouri
austin G.
fairway, kansas
"Great responsiveness after I called - I submitted a form online 2x and never got a call or outreach. The sales guy that accompanied the service tech was overwhelming pushing unnecessary recommendations to us including a $27,000 replacement of one of our units. The tech was great, I was disappointed that the filter I had to buy for $250 was $50 on Amazon. After leaving, there are loud howling like noises coming from the upstairs unit which directly feeds into our nursery and master bedroom."
matthew C.
kansas city, missouri
brenda B.
blue springs, missouri
george G.
grain valley, missouri
gayla E.
leawood, kansas
"Communication was excellent from the initial contact through to the service being delivered."
richard M.
kansas city, kansas
"Neal Harris has always been responsive to my needs. Tech's are courteous and knowledgeable."
pat O.
kansas city, missouri
"Was on time. Quick chwckup."
steve W.
prairie village, kansas
douglas W.
overland park, kansas
phynice K.
blue springs, missouri
connections success S.
kansas city, missouri
william D.
overland park, kansas
"Moe the Service representative was Knowledgeable, friendly, and efficient. He diagnosed the problem quickly, explained it and the corrective actions he took. Cost was reasonable for services providied."
kerry M.
independence, missouri
"Quality and attention to my needs"
douglas A.
lenexa, kansas
jim S.
kansas city, missouri
cathleen J.
kansas city, missouri
"Excellent, dependable service"
jeff H.
kansas city, missouri
"Consistently good service"
rich B.
olathe, kansas
amy B.
kansas city, missouri
"Trusthworthy"
linda W.
kansas city, missouri
mike B.
olathe, kansas
"Timely service. Good technician."
hal H.
overland park, kansas
"They were on-time, courteous, left the work area clean, and explained the features of the new system."
ms fuller F.
grandview, missouri
"Thoroughly and on time"
todd M.
kansas city, missouri
lawrette W.
kansas city, missouri
"They friendly and helpful with the questions I asked."
chris S.
kansas city, missouri
rick S.
overland park, kansas
"Always get good service."
peggy G.
kansas city, missouri
leslie M.
peculiar, missouri
doran C.
kansas city, missouri
"maintenance checkups are generally good to very good proficiency; plumbiing service has not been good"
jamie L.
kansas city, kansas
james B.
kansas city, missouri
"good work"
scott B.
blue springs, missouri
glen G.
blue springs, missouri
"Customer first"
john H.
lenexa, kansas
"The technician was efficient, friendly, quick, knowledgeable, and neat."
randy G.
kansas city, missouri
"John seemed to know more about this stuff then anyone I have ever met"
john F.
grandview, missouri
john B.
leawood, kansas
"Because they have always come immediately when we have needed the because they have always come immediately when we have needed t"
george G.
grain valley, missouri
linda W.
kansas city, missouri
penelope H.
olathe, kansas
"Recently I received a new AC/Furnace and hot water heater from Neal Harris. The installer was Greg on both visits. He was completely professional, very personable, highly competent, and strong; as it turned out, he had to remove the old hot water heater before draining it outside! I asked I highly recommend Neal Harris in every way!!"
angela R.
kansas city, missouri
"I always get expert technicians and very professional and friendly"
paul G.
olathe, kansas
"Service tech noticed and fixed a minor installation mistake."
chris S.
kansas city, missouri
robert T.
kansas city, missouri
glenn E.
blue springs, missouri
"Your people did a great job and I tell everyone that they should use your company."
daniel C.
lees summit, missouri
"Installation went well."
samuel B.
kansas city, missouri
"Neal Harris was not able to do the job I needed, but referred me to a company with the appropriate equipment."
dan G.
shawnee, kansas
chip Z.
lake quivira, kansas
"Technician arrived at noon, much later than the 8-10 am window I had scheduled. That's unacceptable."
michael N.
kansas city, missouri
"Prompt professional service and reasonable price"
diane L.
lee's summit, missouri
"Both the tech and the Consultant was great."
mr donovan D.
kansas city, missouri
"Great service and the technician was very friendly"
lynny G.
overland park, kansas
"Profesional. Thorough in check ups"
kyle M.
overland park, kansas
roberta L.
kansas city, missouri
"Always good service!"
jim J.
lake winnebago, missouri
lucas L.
kansas city, missouri
"The service was very timely and communicated well"
eric R.
kansas city, missouri
"Never got a estimate. took time out of my day never got a cost haven't received any cost quotes"
nina B.
kansas city, missouri
"Because of the simplicity of what needed to be done after the technician arrive and it didnt even take 5 minutes i was over charged had it been a courtesy i would have more than likely kept the services so there foreci wouldnt recommend anyone"
pete S.
leawood, kansas
"Courteous, explained everything in terms non-tech people could understand"
lisa V.
kansas city, missouri
"Your services are very expensive. Your quote 14000 the bid Im going with 5800. You charged me 300 to come and diagnose, others charged me 000"
keri C.
kansas city, missouri
"on time, great service, very helpful explaining my furnace to me"
debbie M.
kansas city, missouri
"The staff are amazing, courteous, know their job inside and out and are always happy!!! They put you at ease within the first two minutes."
roberta S.
lee's summit, missouri
"Not always consistent techs"
carol R.
overland park, kansas
"John and Kevin had a lot of troubleshooting to do to find the problem. They had to try different things and 3 trips but they kept at it and finally found the problem. I was their top priority each day till mission accomplished. They kept me well informed all through the process and honored my warrenty."
debbie H.
lawson, missouri
gerri P.
kansas city, kansas
"Like the system and control features. Was told I should less dust but seems I see more than expected."
charlene L.
shawnee, kansas
karen H.
lee's summit, missouri
"I was over charged The system was not installed properly"
susan M.
tonganoxie, kansas
"Quality service"
rich B.
olathe, kansas
"Prompt service"
bill B.
kansas city, kansas
gabi K.
independence, missouri
tim B.
leawood, kansas
"Reliable, dependable, and honest"
jack G.
leawood, kansas
"Quality of field representatives"
craig W.
overland park, kansas
"They arrived when promised, analyzed the symptoms, applied the solution and were gone very quickly. Serviceman was very thorough as he was a very experienced repairperson."
lee M.
prairie village, kansas
"Good"
tim G.
kansas city, missouri
david B.
lenexa, kansas
"Promptness."
steven C.
parkville, missouri
"Service and techs have always met and exceeded my expectations."
marla G.
overland park, kansas
"Plumber was prompt and provided a quick assessment of the problem. Gave us an excellent referral and offered his card in case we had other problems. We appreciated his excellent service."
nancy G.
leawood, kansas
"Good at explaining the situation and how it can be repaired or replaced."
carol R.
overland park, kansas
"Good service, convenient for my schedule, good explanation regarding my system. This service is not complete yet, return visit required"
collin G.
olathe, kansas
gerald M.
shawnee, kansas
"Good Service"
scotty G.
olathe, kansas
"AJ provided an outstanding service too my mini split unit. I certainly do appreciate his hard work!"
steve W.
prairie village, kansas
john T.
overland park, kansas
matthew S.
leawood, kansas
mark J.
lenexa, kansas
"Quick response to service calls and friendly staff"
william B.
kansas city, missouri
allen U.
leawood, kansas
jill C.
kansas city, missouri
howard E.
leawood, kansas
consolidated B.
overland park, kansas
calvin B.
kansas city, kansas
"Our service technician was polite, knowledgeable and thorough during his service on our HVAC system. John explained with clear detail exactly what he found and what needed to be done."
virginia W.
independence, missouri
mr grady G.
overland park, kansas
"good people"
wayne H.
blue springs, missouri
"I have been using Neal Harris for almost 20 years. They have always been quick to respond to any issue that might arise and the service techs are always friendly and helpful."
ray D.
kansas city, kansas
partick S.
olathe, kansas
doris M.
independence, missouri
"courteous & helpful"
john T.
overland park, kansas
paul M.
overland park, kansas
"The technician seemed knowledgeable and professional."
kevin L.
lawrence, kansas
"Fast scheduling and show up fast"
larry T.
olathe, kansas
"The service rep answered all my questions and seemed to be knowledgeable."
peggy R.
kansas city, missouri
"exactly on time, id'd problems quickly, repaired same, polite, congenial. HOWEVER I have a slow overflow leak - water running constantly in the tank. please return to fix or tell me how"
charlene F.
kansas city, missouri
"A J was a great representative of your company."
james S.
gladstone, missouri
"Chirs was very knowledgeable about HVAC systems and easily answered all of my questions."
paula R.
kansas city, missouri
jon V.
overland park, kansas
"The entire process, while short, was professional. The installation was done quickly, despite it being a large job, from start to cleanup."
paul B.
grain valley, missouri
gail G.
independence, missouri
calvin B.
kansas city, kansas
"John is very knowledgeable, polite, thorough, neat John was also attentive to our COVID protocols at home"
charles J.
kansas city, missouri
"Good value and found problem I didn't know I had."
robert C.
kansas city, kansas
cynthia S.
kansas city, kansas
"Excellent service, communication and expert support."
mr grady G.
overland park, kansas
"good people"
rhonda K.
kansas city, missouri
"price"
richard M.
lee's summit, missouri
peter D.
leawood, kansas
"Two major mistakes were made: First I was mot told there was a lease on the Advantage program. Second, the wrong A/C was changed out."
mike F.
gardner, kansas
josh K.
lees summit, missouri
"Timely, fast, and affordable."
mike S.
kansas city, missouri
"My dealing with you guys over a new A Coil felt like it went to a used car dealer who was just interesting in taking a senior citizen to the cleaners"
matt N.
prairie village, kansas
"Professionalism on every level, quick result, quality work."
carolyn M.
kansas city, missouri
chieri S.
overland park, kansas
"Technicians are respectful, knowledgeable, and helpful. Installation was very smooth and clean."
josephine M.
kansas city, missouri
"Depends on the service person."
john F.
overland park, kansas
"I was extremely impressed with how quickly the installation could happen but the zoning system didn't operate properly in the original install and while I was promised the new unit would resolve the comfort issues we were facing, it's only been a marginal improvement. I was told the existing supply/return duct system would be reviewed/modified as needed to adequately serve the spaces but I don't believe that occurred and we still have a 2-3 variance between the two zones."
gary S.
greenwood, missouri
"Our expert was very friendly and explained details ver well. She did a great job, everything sounded good to me about the process I just still couldnt get over the costs I have another quote from elsewhere and I could buy 2 full replacements for the same cost."
robert C.
kansas city, kansas
ron B.
olathe, kansas
shigeo S.
overland park, kansas
"They came on time, working very serious, cleaning completely. Totally they are really professional"
charles J.
kansas city, missouri
"Service was good. Just not huge fan of making recommendations."
james S.
blue springs, missouri
"10 yr service plan is expensive when total is figured over duration"
thressa N.
kansas city, missouri
calvin c burford B.
kansas city, missouri
"The office staff and service tech were polite, knowledgeable, and timely in meeting my needs."
evelyn H.
grandview, missouri
"The technician was professional, friendly, and answered my questions."
jamie B.
olathe, kansas
"Awesome service!"
peter K.
kansas city, missouri
"Raymond is fantastic, highly recommended"
susan S.
prairie village, kansas
janelle P.
olathe, kansas
"Very complete inspection was done on both my heating and cooling systems. Spencer explained everything well and answered any questions I had."
gary L.
overland park, kansas
"Was charged $400 for a capacitor that I could have bought for $15 to $65 Dont mind paying the technician and dont mind paying an after hours charge, but raping someone for parts at the same time is wrong"
judy T.
kansas city, missouri
"You answer the phone on Sunday and gave us a time that you would be out and that is huge on a weekend"
andy C.
gladstone, missouri
"Excellent service techs"
thomas M.
leawood, kansas
"Great team"
pat G.
kansas city, kansas
marianne L.
kansas city, missouri
ben B.
kansas city, missouri
john C.
kansas city, kansas
"Well I thought this company would be a little different than the rest of the heating and cooling companies, but I was wrong. All they were interested in is selling me a $10,000 air conditioner. When all mine needed was a new fan motor. Saved $10,000 looking into the problem myself. Thanks guys!"
kori R.
olathe, kansas
jonathan S.
overland park, kansas
susan S.
prairie village, kansas
ray H.
olathe, kansas
tom R.
leawood, kansas
"I have always been happy with your service."
rick Z.
kansas city, missouri
"I already submitted this survey a week ago!"
lori L.
raytown, missouri
"Fast service, friendly, high customer service"
dennis W.
blue springs, missouri
"Good Service, prompt, Plummer very good"
ed S.
prairie village, kansas
"129,00 for 15 minutes work"
leon B.
kansas city, missouri
"Very well prepared associate and presentation."
earnest M.
kansas city, missouri
"Tech was 35 mins EARLY to our appt! He knew within seconds of opening the back of my ac unit what the problem was. He repaired & cleaned my unit in less than 10 mins. He qave valuable information on how to appropriately service my unit seasonally. He talked me into signing us up on your maintenance plan, then he was off! He's a keeper!!!"
michael S.
raytown, missouri
"Very high cost for a member for a 15 minute visit."
chieri S.
overland park, kansas
"Installation team was very respectful and easy to work with. They did great job."
david C.
olathe, kansas
"1st time visit."
rick Z.
kansas city, missouri
mary W.
kansas city, missouri
"Polite, well-spoken technician who went out of his way to explain and find solutions for me. And efficient! Can't forget that."
merrill S.
overland park, kansas
"Technicians were efficient and friendly."
jungeblut J.
blue springs, missouri
"Was there right away Stayed in contact on the phone about our problems"
chris W.
overland park, kansas
don D.
kansas city, missouri
darrell T.
kansas city, missouri
"The majority of staff are conscientious, friendly and do a good job."
david V.
kansas city, missouri
gabi K.
independence, missouri
edith M.
kansas city, missouri
jerry A.
overland park, kansas
greg R.
overland park, kansas
scotty G.
olathe, kansas
"Why did it take so long to get me the filter and light for my main unit?"
tim Q.
belton, missouri
"Very pleased with the service we received."
alistair N.
shawnee, kansas
cindy D.
raymore, missouri
desiree S.
kansas city, missouri
"Dakota and Brad were awesome. There was another gentleman, not sure of his name, maybe Sterling? Hes included in the kudos."
marilyn C.
belton, missouri
"Good service great plans affordable and brand name products"
larry Q.
kansas city, missouri
gabi K.
independence, missouri
kyle K.
prairie village, kansas
"Tech arrived 30 mins past the 2-4 pm window. It's been 48 hours since the part was ordered but no updates unless I (the customer) reached out. Still no update on when repair will be completed."
james O.
lenexa, kansas
"We have had two experiences with Neal Harris technicians. Both were timely, professional, and were honest in their advice about costs. There was no pressure up-selling, and both Wesley and Andre looked out for expenses. Additionally, both times I was able to schedule same-day appointments, which is rare among other service providers."
ruthann S.
blue springs, missouri
"Wonderful person and extremely professional"
chad F.
overland park, kansas
"Everyone seems to be knowledgeable and very nice to work with."
joe D.
gladstone, missouri
jim S.
kansas city, missouri
chris D.
kansas city, missouri
"No one showed up to give a duct cleaning quote"
dick V.
lee's summit, missouri
"Great service!"
joe custom building B.
kansas city, missouri
"Good service"
james R.
lees summit, missouri
"Neil Harris Service Experts has the best techs. They are very knowledgeable and the nicest guys in the business. Both Daniels, Keith and Dakota all great guys. They tell you what you need to know and are not afraid to tell you the truth."
gregg H.
olathe, kansas
dianna M.
oak grove, missouri
"They were professional, courteous, and friendly. Would definitely recommend them."
kelli H.
liberty, missouri
"Arrived on time, accurately assessed the problem and went right to work."
fred M.
independence, missouri
"Good equipment & service so far"
joseph P.
kansas city, missouri
arthur T.
independence, missouri
"John was very friendly and informative."
washingtonheights S.
kansas city, kansas
"The techs are always very friendly and knowledgeable."
jeanette W.
kansas city, missouri
"Notified me when he was coming and arrived on time. Answered all my questions and explained steps he was taking completely."
jim T.
kansas city, kansas
"Excellent service. Professional representatives."
douglas W.
overland park, kansas
miriam H.
kansas city, missouri
jennifer N.
kansas city, missouri
"Technicians were very attentive; I did not feel like they were trying to tell me every little thing in my system needed "something", so not nicked and dimed."
sherry G.
lees summit, missouri
"We were very pleased with Moe after he got here but the lead time was not what we were happy with. The tech person was scheduled between 4 and 6 and ended up here between 9 and 10. I called twice and was told each time that someone would return my call with an estimated time of arrival. Both times, we waited but no one called me back. When Moe arrived, he was very polite and knowledgeable and was able to repair our air conditioner in a very short time."
penny H.
olathe, kansas
"Everyone was courteous, friendly, trustworthy, effiecient, worked steadily for 5 hours until the job was completed, left all areas clean and tidy. Am very pleased with all results. The men were Moe, Greg, Antonio, and Chris Gebhart."
david G.
olathe, kansas
"Andre was great and answered all my questions. Very friendly and knowledgeable."
dale H.
prairie village, kansas
"I've been with them for years and never had any issues."
greg L.
kansas city, missouri
"Timely, professional service."
tony I.
blue springs, missouri
"Timely, efficient and thorough."
james P.
overland park, kansas
"Overall good service. Was a bit disappointed that you didnt replace the air filter as part of the service."
paul S.
kansas city, missouri
hendrik T.
spring hill, kansas
mike M.
lenexa, kansas
"I do not recommend"
sam W.
kansas city, missouri
"NH techs were able to diag and fix issue within 24hours"
kathy L.
mission hills, kansas
betty S.
leawood, kansas
"responsive. good customer service"
jim S.
kansas city, missouri
dick V.
lee's summit, missouri
"Friendly , fast, and knowledgeable!"
frank R.
shawnee, kansas
fred M.
independence, missouri
"Equipment & service so far have been excellent."
washingtonheights S.
kansas city, kansas
"I always have an amazing experience when I use you guys. Jim is also so friendly and provides great customer service."
ben S.
kansas city, missouri
"I specifically discussed a couple of problems prior to the visit that were not addressed. I was not home when the technician came did the work. I also believe that air filters should be included for $360 that was paid."
jill C.
kansas city, missouri
cheryl J.
blue springs, missouri
"They came right away and was great"
robert K.
shawnee, kansas
james K.
overland park, kansas
"They all were very friendly and professional. Including John the after hours technitian, Shea and his partner who came over the next day and the technitians that replaced the two furnaces."
brian C.
raytown, missouri
merlin R.
rich hill, missouri
"We have purchased the maintenance program butyou dont bring filters! This last visit is the 5th time you didnt bring a filter. Ive provided 4 filters, buying them myself before I realized they were included in the twice yearly maintenance. I reminded the scheduler person when I made the appointment to, bring filters. Again when they called 2 days before to remind me, I said, bring filters. Daniel said you would send one. Its been a week.no filter. Ive called and asked again for a filter. Please send a filter and stock them in the truck when you come down here."
dwayne B.
kansas city, missouri
"Until this week, we have had excellent service with Neal Harris company."
lesley K.
overland park, kansas
"Always friendly and professional technicians"
suzanne C.
leawood, kansas
kyle C.
kansas city, missouri
"I had a great experience with Neal Harris when I called them for my ac unit."
heather W.
independence, missouri
"Technician was both courteous and helpful."
darrell T.
kansas city, missouri
christa M.
lenexa, kansas
thomas M.
leawood, kansas
"Super polite and professional"
summit grove S.
lee's summit, missouri
"Installer have great attitudes and are very professional."
travis S.
shawnee, kansas
"Professional and efficient"
charles J.
blue springs, missouri
bill C.
raytown, missouri
"Very professional operation every aspect"
omar A.
olathe, kansas
klaus S.
kansas city, missouri
chieri S.
overland park, kansas
"Professional and responsible and caring manner."
jo R.
grain valley, missouri
"Your technicians are always polite, clean, and professional. They do good work, and are able to answer our questions. Your telephone service experts are also helpful and polite."
steve G.
kansas city, missouri
ruthann S.
blue springs, missouri
"Super job!"
kim T.
kansas city, missouri
"Both technician and sales man were very informative and professional"
russel B.
independence, missouri
"The installers were prompt , courteous , and efficient ."
deb dearth D.
kansas city, kansas
"The men were professional, personable and very knowledgeable! They really seemed to care that they did it right"
gene B.
blue springs, missouri
"Very profeesional."
james S.
shawnee, kansas
sandip S.
kansas city, missouri
georgia F.
overland park, kansas
"The service team was well staffed and very efficient. The turn around time was great & the response to our immediate need during the hot summer was awesome!!"
bryan S.
raytown, missouri
greg L.
kansas city, missouri
"Timely service"
paul S.
kansas city, missouri
jorge C.
shawnee, kansas
"Spencer beyond and above fixing the leak I had"
jay V.
prairie village, kansas
"Called At 3pm Friday, guy was there to help 6pm same day!!"
miriam H.
kansas city, missouri
dalene M.
overland park, kansas
"I called/texted/emailed 5 services one evening to have someone look at my A/C (I run an airbnb out of my home when I am not there and guests were hot). Neal Harris was the most responsive (quickest, most helpful). Several others didn't even have a way of contacting someone after hours."
margaret F.
olathe, kansas
"Prompt, friendly, knowledgeable"
william S.
leavenworth, kansas
mary H.
lees summit, missouri
leo H.
kansas city, missouri
charles ii I.
overland park, kansas
kayla F.
edwardsville, kansas
lon P.
blue springs, missouri
"Very professional and knowledgeable."
william B.
kansas city, missouri
brian B.
olathe, kansas
allison C.
overland park, kansas
christa M.
lenexa, kansas
"Always great service!"
maryellen M.
kansas city, missouri
"John went beyond what he had to do for us and he was incredible"
tom D.
kansas city, missouri
"Love the advantage program, well trained installers and techs, courteous and helpful."
carolyn W.
kansas city, missouri
pamela T.
kansas city, missouri
"I had an exceptional team working with me and I received the products (a c and furnace) in a very timely manner, as promised."
bridget M.
loch lloyd, missouri
omar A.
olathe, kansas
"Great service and affordable"
ruth G.
pleasant hill, missouri
jeffrey B.
shawnee mission, kansas
"I'm not sure if this survey is related to fixing our thermostat or flipping the water heater expansion tank around. Working with the guy that came to fix the thermostat was fine - very friendly, a little too talkative, but overall very helpful and probably a 9. The plumbers on the other hand were horrible until the manager came out. The manager was wonderful and did a great job. But the first two guys came 2 hours early with no text or call, at the most inconvenient time ever and were kind of scary, the second guy came in our window and was fine but said it would take too long and rescheduled us for the next day. The next day he was a no show. I called back and had our appointment rescheduled again. Again, a no show for our appointment. I called again, dude came back the next day and did it. I didn't look but he failed to independently support it which is what we failed inspection for the first time and just left the strap dangling from the ceiling. Called again, had an appointment again, no show again. Called the next day and they were extemely apologetic and sent manager out right away to fix it and he was great. But I spend a total of 5 days moving my work meetings, arranging my schedule to work from home, etc. and didn't so much as get a call, email or text message notifyig me they weren't going to make it. I wasted an entire work week on this crap and it was infuriating. It was so irritating to the point that I'm ready to call and see how we can get out of our advantage plan. It's a vey expensive way to operate which I was happy to pay for the peace of mind and convenience but with that level of service, it is totally not worth it."
jean M.
kansas city, missouri
"Good problem solving good secive"
paula M.
shawnee msn, kansas
tommy H.
kansas city, missouri
"You were available with same day service."
judy S.
lenexa, kansas
travis S.
shawnee, kansas
"Very friendly and professional"
robert S.
lee's summit, missouri
"Excellent customer service!!"
deanna G.
overland park, kansas
richard P.
kearney, missouri
"Great service"
ed D.
overland park, kansas
charles J.
blue springs, missouri
sandip S.
kansas city, missouri
"Prompt efficient"
zeilla J.
kansas city, missouri
"Because your people are always so nice and kind to me."
shaun L.
lee's summit, missouri
john K.
atchison, kansas
"When I called the dispatcher was helpful and Andre, the technician, called soon after. He arrived 45 minutes later and was very helpful. And this was on a Sunday."
kathy P.
blue springs, missouri
"We had a capacitor installed on June 8 & again on July 6. Waiting for a reply after inquiring if there was any warranty for a month old part. Still waiting."
linda D.
overland park , kansas
"Every person associated with my installation was helpful and did a great job"
janice M.
blue springs, missouri
"Overall I have been pleased with the service of the company."
richard P.
kearney, missouri
"Great work ethic"
kristen R.
blue springs, missouri
"The service was quick and AJ was very nice."
tracy A.
kansas city, kansas
"He was friendly answered questions and explained all that he was doing"
patty K.
kansas city, kansas
john K.
independence, missouri
"Our tech was very professional. He did a thorough inspection and clearly explained what he was doing when requested."
katherine L.
independence, missouri
doug B.
overland park, kansas
"Dealing with Ryan was a pleasure. He was courteous, very professional, and answered all concerns and questions we had. He is an excellent representative for your team."
william B.
kansas city, missouri
brian B.
olathe, kansas
leon M.
mission, kansas
"No"
robert B.
kansas city, missouri
"your representative to repair unit was extremely knowledgeable, courteous and efficient about his work."
lois F.
kansas city, missouri
"Very quick to fix my problem"
jack R.
lee's summit, missouri
tom D.
kansas city, missouri
"Technicians are well trained and always courteous."
michael R.
prairie village, kansas
marc O.
olathe, kansas
"Probably the nicest guys to ever work in the HVAC business"
john W.
liberty, missouri
"the technician was very good"
suzanne C.
leawood, kansas
"Very good service technician."
scott C.
prairie village, kansas
"Tech showed up on time and did a good job explaining what servicing our AC unit required."
paul C.
kansas city, missouri
lee G.
overland park, kansas
larry M.
raytown, missouri
"Kevin was professional friendly and informative."
evelyn H.
grandview, missouri
"The technician was friendly, answered my questions, explained what the problem was, and was able to resolve the problem."
alice C.
independence, missouri
"Too costly they Guy said I was getting a bracket to hold up the pipes and he put a wire that look like it came off his old speaker wire. He fixing pipes I came downstairs where he was working and he was looking and checking my hot water tank."
peggy K.
lenexa, kansas
frank S.
grain valley, missouri
masood A.
kansas city, missouri
brennan G.
de soto, kansas
"The technician was able to speak with me directly about what he was testing and the diagnosis afterward."
paul G.
olathe, kansas
"My original appointment was May 16th 8-10am, however, no one called or showed up at our house. I had to reconnect with Neal Harris and schedule a 2nd appointment - according to the customer service representative, the earliest available appointment was a minimum of 30 days out. This pushed our appointment into July. While this has no bearing on Roy, the technician that came out on July 6th or Brad Kill the sales rep, it is a concern the company should address within their operations."
robert K.
shawnee, kansas
"Your 1st tech responded within a few hours and said we needed a new capacitor, but he was out, so someone will bring one out and get the a/c running the next morning. I called after no one came out the next morning. The 2nd tech said we needed to replace the defroster board also $500+ but he was able to bypass it and get the a/c running for $200+. I agreed to replacing the board and I should be contacted on July 5th to schedule a time to install. No one has called to schedule as of 7/8? I'd really like to speak with a mgr who can tell me the pros/cons to not replacing the defroster board."
connections success S.
kansas city, missouri
jimmy H.
lenexa, kansas
"Good service"
jeff D.
leawood, kansas
joanne K.
leeds, alabama
"Mr. Jones was thorough, efficient, effective, curteous, and very responsible. He adhered to the state schedule and was a careful worked."
steve W.
kansas city, missouri
leo H.
kansas city, missouri
"Clearly explained what was going on and all the options"
devra C.
olathe, kansas
"He was very nice and listened to what we had to say!"
michelle M.
gladstone, missouri
jorge M.
overland park, kansas
jerald K.
kansas city, missouri
margaret S.
kansas city, missouri
"My plumber is the very best and the young man who was here for Spring check of my heating/cooling system was personable and professional--he was great. But my system check for summer operation wasn't done until almost July."
charlie H.
liberty, missouri
"Our Service Expert was knowledgeable, thorough and courteous."
james F.
overland park, kansas
"In the last few days, two Neal Harris employees came to see why our air conditioning (the fan) wasn't working. They said it was not something they could fix. We had an electrician come out and he was able to fix it - said we needed a new and updated AC disconnect and that the Neal Harris persons (2 of them) who came out should have known that."
teresa B.
blue springs, missouri
"Prompt, courteous, availability."
robert K.
shawnee, kansas
"Because of varied responses so far and work is not complete."
masood A.
kansas city, missouri
david L.
stanley, kansas
"On time, friendly, and cooperative."
diane O.
lenexa, kansas
"Raymond did a great job and I would request him again."
janak P.
olathe, kansas
larry K.
overland park, kansas
"He was very professional"
alexey M.
grandview, missouri
"Very professional"
jennifer V.
lee summit, missouri
"Fast, Efficient and didn't try to sell me a bunch of stuff"
michael S.
raytown, missouri
"Technician thought outside the box to provide the correct solution at a lower cost to us."
lauren O.
kansas city, missouri
"We were frustrated to find out there was a cost not covered by the Advantage plan."
cynthia G.
kansas city, kansas
"I received excellent from the call in to the onsite technician interaction."
a j A.
olathe , kansas
joe D.
gladstone, missouri
"Everything was great"
marla G.
overland park, kansas
"Service man was prompt and very courteous. I appreciated his expertise and attention to detail."
susan V.
kansas city, missouri
"Service has been dependable and courteous."
janet D.
raytown, missouri
"P r o f essional answers to comments without hesitation and even showed and pointed out the area. Assistant tech was excellent and did all with confidence and comp[eted job."
george W.
kansas city, missouri
"Technician was prompt and very professional."
jerry H.
platte woods, missouri
"We appreciate and depend on quick response times by being Advantage customers"
rebecca C.
lee's summit, missouri
"Ive been very satisfied with your company and your employees"